Privacy policy

VIE TODAY Privacy Policy

At VIE TODAY, accessible from vietoday.shop, protecting your personal privacy is one of our main priorities. This Privacy Policy outlines the types of information we collect and how we use, store, and protect it.

1. Information We Collect

When you visit or make a purchase from our store, we collect certain information to fulfill your order and improve your shopping experience:

  • Personal Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Device & Usage Data: IP address, browser type, time zone, cookies, and interactions with our website to ensure a seamless technical experience.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including sending order confirmations, tracking details, and invoices.

  • Communicate with you regarding customer support inquiries or order updates.

  • Screen orders for potential risk or fraud.

  • Send promotional emails or marketing updates (only if you have opted in).

3. Data Sharing & Security

  • Service Providers: We share your information with trusted third-party service providers (such as Shopify for hosting and payment processors) solely to operate our business and fulfill your orders.

  • Data Protection: We do not sell, rent, or trade your personal information to third parties for commercial gain.

  • Payment Security: All transactions are encrypted through secure payment gateways adhering to PCI-DSS standards.

4. Your Rights (GDPR & CCPA)

Depending on your region (such as the EU or California), you have the right to:

  • Access the personal data we hold about you.

  • Request corrections, updates, or complete deletion of your personal data.

  • Opt out of marketing communications at any time by clicking the "Unsubscribe" link in our emails.

5. Contact Us

For more information about our privacy practices, questions, or if you would like to make a complaint, please contact us by email at support@vietoday.shop

VIE TODAY COMPANY   2513, H-CUBE, 118 Yeung Uk Road Tsuen Wan, N.T., Hong Kong